Senior Facilities Manager

Operate sites as key partners with focus on EHS, AHJ's, compliance calendars and Satisfaction Surveys.
Standardize Service Level Provisions - support all WP site and JLL Sourcing initiatives to consolidate vendors and standardize SLA's and scopes of work.
Life Cycle Asset Maintenance €“ ensure all critical equipment vendor PM's are completed as per schedule
Measure and manage client feedback, written and verbal throughout the year. Conduct formal and informal relationship meetings with LOB contacts.
Act as the Customer's Representative and ensure that building tenants are provided the necessary service and support.
Interact with tenants and actively participate in Safety and Tenant Council meetings.
Provide technical assistance to the maintenance and utility departments.
In addition to maintenance and utilities, serve as the liaison to all other services such as janitorial, lab services, grounds, security, waste management, space planning, and project development services.
Ensure GLP/GMP compliance by completing all related training, Action Items/Audit Responses, and ensuring that all critical PMs are completed on time.
Ensure all safety, environmental, and GXP standards are strictly adhered to within managed facilities.
Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities.
Improve safety performance by changing our level of awareness and changing our behaviors.
Promote the "GO Green" initiative by participating in demand response, Merck's recycling program and support special events (Earth Day, Energy celebrations, WP Energy Team initiatives).
Develop, track and implement energy conservation initiatives and document savings.
Provide superior employee management to all direct reports.
Actively develop FM team members, prepare them for roles with increased responsibilities, provide for or recommend promotional opportunities for top performers.
Maintain an effective succession plan for yourself and all team members.
Complete and submit objectives, mid-year reviews and year-end accomplishments by required due dates.
Manage and engage in the on-going performance review process for all direct reports by required due dates.
Recognize success of the team and the individual using appropriate recognition and rewards.
Effectively manage site operating expenses to meet/exceed glide path savings targets.
Develop and submit detailed operating budget annually. Provide monthly variance analysis and submit all periodic forecasts by assigned due dates. Attend client meetings as required to present budget/actuals summary details and provide commentary for all variances.
Update/develop 5 year Facility Capital/Operating Improvement Project Plans for each facility.
Support JLL Sourcing Team on all Sourcing Initiatives; implement all service level changes and/or supplier transitions as required.
Work with Facility Coordinators, Facility Managers and Contract Services to ensure all financial processes are followed for competitive bids, CORs process, issuing PO's, and receipting work.
Actively identify, develop and document best practices that increase our value to the client.
Demonstrate ability to apply and support new technology and corporate programs as they are rolled out.
Support WP Team on all new scope change initiatives and priority projects.
Manage scope transitions for client by following established JLL Financial and transition processes including development of KPI's and SLA's for all managed services.
Bachelor's Degree or equivalent; HVAC or Mechanical Engineering degree preferred.
5+ year's pharmaceutical facility management experience with demonstrated ability to exercise proper judgment.
Knowledge of Energy Reduction and Sustainability Programs.
Experience in driving OSHA compliant safety program and maintaining environmental compliance related to facility operations (Air, Water, Waste Management).
Experience in supporting compliant Environmental, Health and Safety training program related to facility management operations.
Strong interpersonal skills and problem solving ability.
Excellent verbal / written communication and presentation skills.
Proven record of providing excellent internal and external customer service.
Knowledge of standard business and accounting practices.
Knowledge of Excel and ability to analyze data.
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